What are your shipping options?
We offer standard and express shipping options. Standard shipping usually takes 3-5 business days, while express shipping takes 1-2 business days.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website.
What is your return policy?
We accept returns within 30 days of purchase. The item must be unused and in its original packaging. Please contact our customer support team to initiate a return.
How can I contact your customer support?
You can reach our customer support team by filling out the contact form on our website or by sending an email to [email protected].
Can I cancel or modify my order?
Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer support team as soon as possible.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. You can select the gift wrapping option during the checkout
How can I get in touch with you?
If you have any questions or need assistance, please don’t hesitate to contact us.
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Frequently Asked Questions
Find answers to common questions about our handcrafted candles.